The AI payoff depends on your people 

Enterprise AI is deployed nearly everywhere and producing measurable ROI at scale almost nowhere. Our guest speaker,Forrester VP and Principal Analyst J. P. Gownder argues the reason is not the technology; it’s a lack of focus on the people.

Forrester measures employee readiness through AIQ, the artificial intelligence quotient. Only about one in five employees scores high, and just 41% are open to AI agents doing work on their behalf. That is not a failure of individual employees. It is what happens when people are given powerful tools with no guidance on how their work should change, no sense of how they personally benefit, and no support at the moment they need it.

 In this live session, Gownder shares the latest AIQ research, the growing psychological cost of the readiness gap, and what organizations pulling ahead are doing differently. He is joined by Hila Segal, SVP of Product Marketing at WalkMe, for an interactive discussion on what that looks like in practice.